FAQ

No, you don’t have to pay a fee.

 

By contact our customer support team immediately. Provide clear photos of the damaged item and its packaging. Our team will review the case and offer a suitable resolution, such as a replacement or a refund. We’re here to assist you every step of the way.

We work with DHL and FedEx for our shipping services, ensuring fast and reliable delivery.

 
 
 

Yes, your invoice is included with the shipment. If you need a digital copy, please contact our customer support team.

If your parcel arrived broken, please contact our customer support team immediately. Provide clear photos of the damaged item and packaging. We will assess the situation and arrange a suitable resolution, such as a replacement or a refund. Your satisfaction is our priority.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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You can get some products for free by accumulating points with every new order!